How Does Renting a Mat Work?
As the only dedicated mat rental company in the UK, we like to think we know a thing or two about how the process works. If you listen to some of our adversaries, they make out renting a mat is the work of the devil – fraught with hidden costs, restrictions, and bad service. Clearly, they have not rented a mat from us and have not been able to see the benefits! In this blog, we’re going to dispel some of the myths and let you know why you should rent a mat from UK Mats.
How Does the Process Work?
Renting a mat is as easy as pie. First, you give us a call or fill in our enquiry form online. Next, one of our brilliant sales team will take your details and you can tell us what you want. You have such as wide choice of mats to rent that the list is too long for this blog. Basically, whatever mat we sell, you can probably rent it as well. Fear not if you read the contrary, they are telling porkies!
Once we have the details of what you would like, we can work out the best service package for you. Most of our customers opt for a fortnightly service. This means once a fortnight, one of our highly trained service drivers comes to your premises and swaps the dirty mat for a clean one. We then wash the dirty one, and the process repeats itself. If you’re an office or do not have the budget, we can offer a monthly service instead. For our friends in certain parts of London, we can offer a weekly service for particularly busy businesses. If you’d like this though, best give us a call and tell us early so we can check what availability we have.
Once the service package has been agreed, your new mats will be installed by your service driver. All our service drivers are trained to be as discreet as possible and you will probably not notice them! You may notice them, but if so it will only be them asking for a signature on their paperwork. If you have ordered a custom mat from us, rather than one of our standard sizes, the installation may be slightly later as we will have to make the mats.
What If I Do Not Know What I Would Like?
Maybe you’re unsure of what mats you would like? Fear not. Let us know and one of our sales team will be able to give you a visit and help you out. We do not hire pushy salespeople, we hire great ones. Our salespeople are trained only to help you decide what you need, nothing else.
Why Should I Rent a Mat From You Though?
As we just do mats, our drivers are great at what they do. Over the years we work together, you will see the same driver changing your mats every time. Unlike some of our larger PLC friends, our driver retention rate is very good with some of our service drivers working with us for over a decade. We are not lying when we say our service drivers tend to be inundated with gifts at Christmas from happy customers who, out of their own free will, want to thank the service drivers for such a good service.
Another common myth we hear is that one should simply buy a mat and just hoover it. Unfortunately if you do this, you only remove around 30% of the dirt contained in the mat. Our commercial laundry, however, washes the mats at a high temperature – removing all the dirt and restoring the pile to its maximum efficiency. For only a few of pounds per week, let us deal with the washing of your mats.
If we have managed to persuade you that some of our competitors have been writing works of fiction on their blogs, give us a call on 01494 880066, or fill in our enquiry form. We know you will not regret it!